ef英孚教育英语培训中心:EF Center Director 英孚青少儿英语培训中心校长

2020/08/19 09:36 · 动态 ·  原创文章 · 1 次浏览阅读 · ef英孚教育英语培训中心:EF Center Director 英孚青少儿英语培训中心校长已关闭评论


ef英孚教育英语培训中心:EF Center Director 英孚青少儿英语培训中心校长


  The EF English First Center Director reports to the Regional Director and is responsible for the overall management operation and growth of a school. Duties encompass the hiring, development, motivation and retention of local and expatriate staff, running sales and operating the school day-to-day. The Center Director should follow the regulations and procedures of EF English First operation manual and maintain a high level of customer service..



  ? Min. College/University graduate

  ? High level of English proficiency

  ? Strong sales and marketing experience

  ? A minimum of 5 years of management experience

  ? Proven track record in sales, marketing or operation function

  ? Computer literate (Proficient in MS Office Package)

  ? Evidence of committal to professional development

  ? Proven strong leadership


  ? MBA or DBA preferred

  ? Experience in relevant industry

  ? Multi-cultural working or educational background

  Personal Profile

  ? Possesses Strong inter-personal skill

  ? Entrepreneur spirit

  ? Strategic and logical thinking

  ? Strong organization and analytical skill

  ? Positive mindset

  ? Detail oriented

  ? Able to show initiative, share ideas and best practice

  ? Friendly, approachable, supportive and fair

  ? Committed to continuing professional development (with self and staff)

  ? Able to work under pressure and adapt to change

  ? Professional and of smart appearance

  ? Responsive to the needs and interests of staff and students

  ? Acts in the best interest of the company and its clients

  ? Exemplifies a model of professional conduct

  ? Very strong service minded

  Working Hours and Locations

  The center Director is required to work 5 days a week, including 3 days during week days and 2 days during weekend.

  Main Responsibilities

  General management

  ? Administrate disciplinary measure when needed

  ? Ensure the welfare of all local and expatriate staff

  School P&L

  ? Be responsible to the overall profitability of the center.


  ? Achieve the monthly, quarterly and annual new sales targets and center growth

  ? Recruit and build a very competent sales team.

  ? Provide the induction about product knowledge and sales procedure to the new sales staff.

  ? Conduct the regular workshop to train and coach the sales team to enhance their sales skill and product knowledge.

  ? Keep Improving the sales process and competency by monitoring KPI on a weekly basis.


  ? Achieve a high level of customer satisfaction rate

  ? Ensure close follow-up and quick solution to the customer feedback

  ? Recruit and build a very competent service team

  ? Provide the induction and ongoing training about product knowledge, CMP and retention procedure to the new service staff.

  ? Implement the high quality CMP and keep improving the retention rate by monitoring KPI on a weekly basis.


  ? Plan and execute school marketing activities to build, maintain and promote the EF English First brand name in the local market, attract potential customers for telephone and visits, sales and re-sales

  ? Develop the school marketing activities according to the guideline and submit to regional marketing on time.

  ? Regularly build and update the strategic map of the school including competitive intelligence

  ? Own and lead the channel marketing and partnership development according to the strategic map of the school.

  ? Support regional marketing to source the offline marketing sites and monitor execution onsite

  ? Update the school news on the EF website

  ? Provide the demo class and life club schedule to TMK on time

  ? Ensure accurate stationary and POSM inventory management

  ? Work with DOS to schedule academic support for all central office marketing and life club activities


  ? Maintain the high academic level in the center

  ? Interview and induct the Director of Studies into the center. Train the DOS to understand and support the sales, marketing and operation matters in the center.

  ? Conduct the performance appraisal of the DOS on a quarterly basis.

  ? Interview the local teachers short-listed by the DOS and make recruitment decision.

  ? Meet with DOS on a regular basis to ensure the smooth academic operation and maximize the utility

  ? Maintain and ensure the accuracy of the centre’s schedule in order to effectively communicate; class times, course management procedures, administrative and extra curricular duties to all staff members in accordance with the EF English First Guidelines

  ? Ensure the successful implementation of the new product launch in the center


  ? Ensure the effective production to maximize the center profitability

  ? Ensure the accurate and complete recording of the production details in the system on time.

  ? Manage and maintain the speed of production according to the defined KPIs.

  Finance and accounting

  ? Monitor and support the execution of finance policy in the center

  ? Closely monitor the school spending within the budget. Ensure the expense application in the correct cost centers.

  ? Ensure accurate and safe cash management

  ? Ensure accurate and efficient school inventory in stationary, teaching materials, text books and promotional items

  ? Oversee payroll and bonus calculation and allocation as appropriate

  ? Ensure rational headcount budget

  Facility management and maintenance

  ? Coordination with BD team in any school construction/opening/maintenance related issues

  ? Oversee all equipment installation and maintenance

  ? Ensure the clean center and professional looking staff

  ? Ensure the professional and up-to-date school signage, boards and all kinds of displays

  ? Ensure the safety of the students and staff

  Technology and systems

  ? Make sure IT and computer equipment meets the English First standard. Ensure that all relevant information is registered in properly in the production system.

  ? Responsible for opening new staff system account and administration

  ? Train staff to send NEMO responses for Product and IT issues.

  ? Train staff to protect EF information property


  ? Be familiar with EF English First company products, procedures and policies

  ? Co-ordinate and implement all new operational procedures in a timely manner

  ? Oversee the work, development and behavior of students within the centre.

  ? Maintain all staff personal files, including New Hire Form, CV, and appraisal forms.

  ? Maintain an effective filing system for student contract, students files, academic materials

  ? Become familiar with the EF Contract, work manual and HRO system.

  ? Manage the staff holiday, sick leave and termination requests through the HRO system.

  ? Prepare and submit the monthly payroll for team of the center

  ? Develop, maintain and enhance administrative systems

  ? Ensure the recording, sharing and filing of school meeting minutes.

  ? Complete and send the monthly CM report and required supporting documents to RD









  有关EF英孚教育职场英语培训 18岁以上




  400 656 7890 (北京/上海/广州/深圳/杭州)

  400 830 3196 (南京/无锡/成都/武汉/佛山/东莞/宁波/重庆/西安)


  Bertil Hult

  1965年,23岁的Bertil Hult在瑞典的隆德大学(Lund University)宿舍楼的地下室里创建了EF英孚教育这家伟大的公司,当时的EF英孚教育是一个以海外语言学习为主的游学培训机构,最初的目标只是希望能带领更多的瑞典高中生去英格兰学习英语,但正是这个简单却深刻的目标,让EF英孚教育一步步发展壮大。而Bertil的童年一直在与“读写困难症”抗争,这种经历也让他更加深信,文化的浸润才是学习语言最快最有效的方法。1971年,Bertil从瑞典迁往德国,1977年,他在瑞士卢瑟恩建立了EF英孚教育的全球总部,他现在也安居在此。如今的Bertil已经处于半退休状态了,但他50年前创立EF英孚教育时对英孚的激情和使命感仍然非常强烈,他说:"英孚的使命,就是打破人与人之间语言、文化和地域的障碍!"

  多年来,Bertil一直以其企业家精神和事业上的成功受人景仰。2012年,Bertil因其在促进瑞士和美国之间的自由贸易方面的贡献而被瑞典美国商会授予露西亚商业奖(Lucia Trade Award)。2006年,Bertil还被选为“年度杰出国际瑞典人”(International Swede of the Year)。


  除了EF英孚教育,Bertil Hult还一直致力于多项慈善工作,他大力反对吸毒,更努力帮助改善读写困难症人群的教育情况。1993年,他成为日内瓦曼特基金会(Geneva based Mentor Foundation)的创建者之一,这是一个独立的、非政府主导、非盈利性质、非政治性的机构,专注于支持预防毒品的研究和倡议,Bertil曾经担当这个基金会的主席,现在则作为理事继续进行管理工作。Bertil还在2003年创建了Bertil Hult奖(Bertil Hult Prize),每年颁发一次,来奖励那些为读写困难症教学做出贡献的瑞典学校。

  Bertil Hult和他的家族还创建并赞助著名的霍特奖(Hult Prize),霍特国际商学院(Hult International Business School)和克林顿全球倡议(Clinton Global Imitative)会定期举办盛大的全球商学院案例大赛,在此赛事中胜出的选手即可获得高达100万美元的霍特奖奖金。就在最近,霍特家族还创立了EF英孚教育国际教室基金(EF’s Global Classroom Foundation),致力于在贫困地区帮助重建小学课堂。




  EF 英孚教育集团是全球最大的私人英语教育机构,主要致力于英语培训、留学旅游以及英语文化交流等方面。

  创始之初 一位名叫Bertil Hult的瑞典年轻人在1965年创办了英孚教育集团。我们的第一个办公室很普通,我们当时的理念也很简单:把瑞典高中生带去英国学习英语。那是一个再简单不过的商业想法-实地学习语言和文化-但这一想法的前景却无限广阔。

  今日的EF 英孚教育 40年后,EF 英孚教育已跃居为全球最大的私人英语教育机构,旗下有10个下属机构及非盈利性组织,主要致力于语言学习、留学旅游及学位课程等方面。如今,EF 英孚教育遍布全球50多个国家,帮助了1500多万学员,员工和教师多达人。EF 英孚教育已经把世界变成了一个英语大课堂。

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